Inhaltsverzeichnis

Alle Kapitel aufklappen
Alle Kapitel zuklappen
Preface
17
Target Audience
18
SAP Practitioners
18
Implementation Leads and Enterprise Architects
18
Business Process Owners and Finance Transformation Leaders
19
Objectives of This Book
20
A Finance-Centric View of the AI Landscape in SAP
20
Design Patterns for Custom AI Without Becoming a Coding Manual
21
Preparing for the Next Frontier
21
How to Read This Book
22
Closing Thoughts
23
1 Introduction to AI with SAP
25
1.1 Types of AI in Your SAP Landscape
26
1.1.1 Standard AI and Machine Learning
27
1.1.2 Agentic AI
34
1.1.3 Custom AI
38
1.2 SAP Business AI
41
1.2.1 Core Principles
42
1.2.2 Embedded AI
43
1.2.3 Generative and Agentic AI
44
1.3 Solutions in SAP BTP
47
1.3.1 SAP AI Core and SAP AI Launchpad
47
1.3.2 SAP Business Data Cloud
50
1.3.3 SAP Build
54
1.4 Third-Party Solutions
58
1.4.1 Amazon
58
1.4.2 Microsoft
59
1.4.3 Google
61
1.4.4 OpenAI
61
1.4.5 UiPath
62
1.5 Summary
63
PART I Leveraging Standard and Generative AI
65
2 Accounts Receivable
67
2.1 Master Data
68
2.1.1 Master Data Workflow
68
2.1.2 Mass Creation of Business Partners
73
2.2 Customer Invoices
79
2.2.1 Invoicing with SAP Build Process Automation
79
2.2.2 Sales Order Automation
80
2.3 Payment Advice and Bank Statements
89
2.4 Dispute Management
91
2.5 Cash Application
94
2.6 Cash Forecasting
98
2.7 Summary
99
3 Accounts Payable
101
3.1 Master Data
101
3.2 Supplier Invoices
102
3.2.1 Automating Supplier Invoices Without a Purchase Order
103
3.2.2 Invoicing with Joule
105
3.3 Supplier Downpayment Requests
111
3.4 GR/IR Reconciliation
113
3.5 Invoice Automation with OpenText
114
3.6 Summary
118
4 Intelligent Asset Accounting
121
4.1 Master Data
122
4.1.1 Fixed Asset Creation with Joule
122
4.1.2 Mass Creation of Fixed Assets with SAP Build Process Automation
123
4.2 Asset Acquisitions
127
4.3 Asset Transfers
130
4.3.1 Fixed Asset Transfer Bots
130
4.3.2 Fixed Asset Transfer Approval Workflow
132
4.4 Asset Retirements
136
4.4.1 Asset Retirement Bots
136
4.4.2 Manage Asset Retirement Workflow
138
4.5 Asset Scrapping
142
4.6 Summary
144
5 General Ledger Accounting
147
5.1 Journal Entries
148
5.1.1 Journal Entry Bots
148
5.1.2 Mass Journal Entry Upload
149
5.2 AI-Assisted Journal Upload
154
5.2.1 General Ledger Journal Entry Posting
155
5.2.2 Joule-Orchestrated Journal Entries
157
5.3 Accruals
160
5.3.1 Accrual Object Creation Approval
161
5.3.2 Joule-Orchestrated Accruals
162
5.4 Reclassification
164
5.5 Exchange Rates
167
5.6 Intelligent Intercompany Matching and Reporting
171
5.6.1 ICMR Transaction Orchestration
171
5.6.2 Intelligent Intercompany Reconciliation Service
174
5.7 Summary
177
6 Predictive Accounting
179
6.1 Prediction Ledger
179
6.2 Sales Order
181
6.3 Data Quality Management
183
6.4 Profit Center Reorganization
186
6.5 Travel and Expense Management
193
6.6 Summary
198
7 Predictive Planning and Analytics
201
7.1 Just Ask
202
7.1.1 Data and Architecture
202
7.1.2 Features and Process Flow
203
7.1.3 Supported Scenarios
207
7.1.4 Key Considerations
208
7.2 Smart Insights
210
7.2.1 Data and Architecture
211
7.2.2 Features and Process Flow
212
7.2.3 Supported Scenarios
216
7.2.4 Key Considerations
216
7.3 Time Series Forecasting
217
7.3.1 Data and Architecture
218
7.3.2 Features and Process Flow
219
7.3.3 Key Considerations
224
7.4 Smart Grouping
225
7.4.1 Data and Architecture
226
7.4.2 Features and Process Flow
227
7.4.3 Key Considerations
231
7.5 Predictive Planning
232
7.5.1 Data and Architecture
233
7.5.2 Features and Process Flow
234
7.5.3 Supported Scenarios
236
7.5.4 Key Considerations
237
7.6 Regression and Classification via Smart Predict
238
7.6.1 Modeling Flow
239
7.6.2 Key Considerations
242
7.7 Summary
244
PART II Developing Custom AI Solutions
247
8 Designing, Deploying, and Scaling Custom AI Solutions for Finance
249
8.1 Identify Information Need and Finance Stakeholders
250
8.1.1 Start with the Decision, Not the Model
251
8.1.2 Map Business, Technical, and Assurance Stakeholders
251
8.1.3 Define the Information Needs Brief
253
8.2 Assess Out-of-the-Box Functionality
256
8.2.1 Test Standard Capabilities First
256
8.2.2 Configuration, Extension, or Net-New Build?
257
8.2.3 Produce a Documented Design Decision
259
8.3 Define Use Cases
259
8.3.1 Convert Opportunity Statements into Use Case Cards
259
8.3.2 Choose the Dominant Pattern
260
8.3.3 Set Scope, Metrics, and Exclusions
262
8.4 Prioritize for Impact
263
8.4.1 Balance Value with Feasibility
263
8.4.2 Sequence the Portfolio
265
8.5 Review Available Tools
266
8.5.1 SAP Build Process Automation
267
8.5.2 SAP Build Code
269
8.5.3 SAP Build Apps
270
8.5.4 Joule
271
8.5.5 Generative AI Hub
274
8.5.6 Third-Party Solutions
275
8.6 Assess Development Cost
278
8.6.1 See the Whole Cost Stack
278
8.6.2 Recognize Hidden Cost Drivers
279
8.7 Define Implementation Steps
281
8.8 Understand Audit and Compliance Concerns
284
8.8.1 Design Controls into the Solution
284
8.8.2 Protect Data and Authorization Boundaries
285
8.8.3 Preserve Evidence and Human Accountability
286
8.8.4 Govern Prompts, Models, and Change
286
8.8.5 Plan for Resilience and Oversight
287
8.9 Summary
288
9 Summarizing and Synthesizing Financial Data
291
9.1 Automated Variance Commentary
292
9.1.1 Smart Insights via SAP Analytics Cloud
293
9.1.2 SAP Datasphere with Joule and SAP Knowledge Graph
295
9.1.3 Finance Agents in Microsoft 365
298
9.2 Executive-Ready Flash Reporting
300
9.2.1 Predictive Planning with SAP Analytics Cloud
301
9.2.2 SAP Databricks with AI Foundation
303
9.2.3 Joule
304
9.3 Earnings Call Preparation
307
9.3.1 SAP Analytics Cloud
308
9.3.2 Joule with the Generative AI Hub
310
9.3.3 Azure OpenAI
314
9.4 Cross-LOB Performance Synthesis
317
9.4.1 SAP Knowledge Graph
318
9.4.2 Joule
320
9.4.3 SAP Datasphere and SAP Analytics Cloud
321
9.5 Summary
323
10 Retrieving Financial Data
325
10.1 Natural Language Assistants
325
10.1.1 Joule
326
10.1.2 Gemini Enterprise Agent Platform
328
10.2 Automated KPI Lookups
331
10.2.1 Embedded AI in SAP Analytics Cloud and SAP Datasphere
331
10.2.2 SAP Databricks
337
10.3 Contract and Transaction Data Retrieval
341
10.3.1 RAG Integrations with PDFs and Structured Data
342
10.3.2 Amazon Bedrock
345
10.4 Dynamic Drilldowns into Reports
349
10.4.1 Joule
350
10.4.2 SAP Databricks
354
10.5 Summary
358
11 Transforming Content
359
11.1 Raw Transaction Logs
360
11.1.1 SAP Datasphere
361
11.1.2 SAP Databricks
363
11.1.3 Log Transformation Workflow
365
11.2 Regulatory Filings
368
11.2.1 Joule
369
11.2.2 Azure OpenAI
371
11.2.3 Regulatory Filing Transformation Workflow
374
11.3 Multientity Reports
378
11.3.1 SAP Databricks
379
11.3.2 SAP Analytics Cloud
381
11.3.3 SAP Snowflake
383
11.3.4 Large Language Models
384
11.3.5 Multientity Report Transformation Workflow
386
11.4 Historical Data
388
11.4.1 SAP Knowledge Graph
389
11.4.2 Gemini Enterprise Agent Platform
392
11.4.3 Graph-Enhanced Feature Engineering Workflow
394
11.5 Summary
396
12 Turning Static Outputs into Dynamic Stakeholder Narratives
399
12.1 Additional Context
401
12.1.1 SAP Analytics Cloud
402
12.1.2 SAP Databricks
403
12.2 Market Intelligence
407
12.2.1 SAP Knowledge Graph
407
12.2.2 Amazon Bedrock
408
12.3 Real-Time KPIs
412
12.3.1 SAP Snowflake
414
12.3.2 Azure OpenAI
414
12.3.3 SAP Analytics Cloud
414
12.4 Sentiment and Peer Analysis
418
12.4.1 Joule with Retrieval-Augmented Generation
419
12.4.2 AlphaSense
419
12.5 Summary
424
13 Leveraging Assistants
427
13.1 Financial Analyst Copilots
428
13.1.1 Joule
429
13.1.2 SAP Databricks
431
13.1.3 OpenAI
433
13.1.4 Financial Analyst Assistant Workflow
436
13.2 Investor Relations Assistants
439
13.2.1 Joule and Retrieval-Augmented Generation
439
13.2.2 AlphaSense
441
13.2.3 Investor Relations Assistant Workflow
443
13.3 Procurement Bots
448
13.3.1 SAP Fieldglass
449
13.3.2 Amazon Bedrock
450
13.3.3 SAP Databricks
452
13.3.4 Procurement Bot Workflow
453
13.4 Controllership Agents
458
13.4.1 Joule
458
13.4.2 Azure OpenAI
460
13.4.3 Controllership Agent Workflow
461
13.5 Summary
467
14 Creating Content
469
14.1 Commentary
470
14.1.1 SAP Analytics Cloud
471
14.1.2 SAP Databricks
472
14.1.3 OpenAI
474
14.2 Investor Relations Scripts
476
14.2.1 SAP Knowledge Graph
477
14.2.2 Gemini
478
14.3 Financial Summaries
480
14.3.1 SAP Analytics Cloud
480
14.3.2 SAP Snowflake
482
14.3.3 Azure OpenAI
483
14.4 Policies
485
14.4.1 SAP Signavio
486
14.4.2 Natural Language Generation Solutions
487
14.5 Summary
489
PART III Looking Ahead for AI
491
15 Nine Elements of Future ERP AI Automation
493
15.1 The Four Pillars of the Intelligent Enterprise
494
15.2 The Nine Elements
495
15.2.1 Simplified, Future-Proof Business Data Model
498
15.2.2 Real-Time Transaction Engine on a High-Performance Database
499
15.2.3 Clean Core Application Architecture
500
15.2.4 Digitally Mapped Processes and Controls
501
15.2.5 Transaction-Level APIs and Services
503
15.2.6 Governed Integration with Cloud Services
504
15.2.7 Application Extensibility with Low-Code and No-Code Tools
505
15.2.8 Persona-Based Workbenches
506
15.2.9 Data Flows That Thread Processes Across Applications
507
15.3 Implications for Finance Leaders
508
15.4 Technology Impacts and Operating Model Shifts
510
15.5 Common Misconceptions and Failure Patterns
512
15.6 Putting the Nine Elements into Motion
513
15.6.1 Sequencing with Dependencies
513
15.6.2 Anonymized Scenarios
514
15.6.3 Governance and Measurement
516
15.7 From Principles to Roadmap: Building the Automation Portfolio
518
15.8 Measured Outcomes and Value Realization
520
15.8.1 A Practical Value Model
521
15.8.2 Sustaining Momentum
522
15.9 Summary
522
The Author
525
The Contributors
525
Index
527