1 Cloud Computing: Introduction and Current Developments

23

1.1 Basic Principles of Cloud Computing

24

1.1.1 Cloud Computing Categories

26

1.1.2 Public Cloud, Private Cloud, Hybrid Cloud, and Community Cloud

29

1.1.3 Building Your Own Cloud or Using an External Provider

31

1.1.4 Important Considerations for SAP Operations

39

1.1.5 Typical Path to the Cloud

47

1.1.6 Metering and Billing

51

1.1.7 Summary

54

1.2 Current Developments at SAP

55

1.2.1 IaaS Solutions from SAP

55

1.2.2 PaaS Solutions from SAP

56

1.2.3 SaaS Solutions from SAP

57

1.2.4 Cloud Management

58

1.2.5 Summary

60

1.3 Current Developments at Hardware and Software Manufacturers

61

1.3.1 Current Market Players: Gartner's Magic Quadrants

62

1.3.2 Hardware Manufacturers

66

1.3.3 Software Providers

72

2 Building a Cloud Using Converged Infrastructures

79

2.1 Introduction to Converged Infrastructures

79

2.1.1 Advantages

81

2.1.2 Disadvantages

83

2.1.3 Summary

84

2.2 Technical Requirements

84

2.2.1 Software-Defined Computing

85

2.2.2 Virtualized Networks

88

2.2.3 Virtualized Storage

92

2.2.4 Virtualization

95

2.2.5 Multitenancy

98

2.3 Structure and Implementation

102

2.3.1 Technical Structure

102

2.3.2 Horizontal and Vertical Scaling

108

2.3.3 Integration of Virtualization and SAP

111

2.4 Extending a Converged Infrastructure to a Private SAP Cloud

116

2.4.1 Orchestration

116

2.4.2 Automation

120

2.4.3 Self-Service Portal

121

2.4.4 Products/Services

123

2.5 Service Portfolio and Operating Processes

124

2.5.1 Service Portfolio and T-Shirt Sizes

124

2.5.2 Operating Processes

128

3 SAP LVM: Automating Your Cloud

131

3.1 SAP LVM Overview

132

3.1.1 Features and Functions

133

3.1.2 Use Cases

137

3.1.3 Editions

145

3.2 SAP LVM Landscape

149

3.2.1 Initial Setup

149

3.2.2 Structure

150

3.2.3 Architecture

156

3.3 SAP LVM as an Administration Framework

166

3.3.1 Custom Tabs and Links

167

3.3.2 Custom Services for Non-SAP Applications

169

3.3.3 Custom Operations and Hooks

171

3.3.4 Replication for Custom Provisioning

174

3.3.5 Custom Notifications

176

3.4 Integration with Virtual Environments and the Public Cloud

178

3.4.1 Integration with Virtualization Solutions

178

3.4.2 Integration with Public Cloud Offerings

184

4 Customer Example: Setting Up a Private Cloud for an IT Outsourcing Provider

189

4.1 Goals

189

4.2 Project Procedure

191

4.3 Requirements Analysis and RFx

193

4.4 Setting up the Infrastructure

197

4.5 Implementing the Software

200

4.6 Service Catalog and T-Shirt Sizes

203

4.7 Introducing the Cloud Solution

205

4.8 Lessons Learned

207

5 Current Market Overview on Cloud Services

209

5.1 Infrastructure as a Service (IaaS)

209

5.1.1 Benefits of IaaS

211

5.1.2 IaaS Implementation in an Enterprise

212

5.1.3 Public vs. Private IaaS

213

5.1.4 IaaS Providers: Amazon Web Services

214

5.1.5 IaaS Providers: Microsoft Azure

219

5.1.6 IaaS Providers: Google

224

5.1.7 IaaS Providers: IBM (SoftLayer)

228

5.2 Platform as a Service (PaaS)

231

5.2.1 Benefits of PaaS

233

5.2.2 PaaS Providers: Amazon

234

5.2.3 PaaS Providers: Microsoft Azure

239

5.2.4 PaaS Providers: Red Hat

243

5.3 Software as a Service (SaaS)

245

5.3.1 SaaS Software Services

246

5.3.2 Benefits of SaaS

247

5.3.3 SaaS Providers: Salesforce

248

5.3.4 SaaS Providers: Microsoft

252

5.3.5 SaaS Providers: SAP

255

5.4 Summary

258

6 SAP HANA Enterprise Cloud

261

6.1 Overview

261

6.1.1 Managed Cloud

262

6.1.2 Cloud Types

263

6.1.3 Licensing

265

6.2 SAP HANA Enterprise Cloud as a Managed Cloud

266

6.2.1 Cloud by SAP, for SAP

267

6.2.2 Managed Services

268

6.2.3 Security

268

6.3 Deployment and Integration

269

6.4 Assessment and Advisory

271

6.4.1 SAP HANA Enterprise Cloud Quick Start Report

272

6.4.2 Assessment

274

6.5 Onboarding and Migration

275

6.5.1 Migration Process

276

6.5.2 Migration Considerations

278

6.5.3 Upgrading to SAP HANA Enterprise Cloud

279

6.5.4 Best Practices

280

6.6 Operations

281

6.6.1 Roles and Responsibilities Matrix

282

6.6.2 Key Roles

286

6.6.3 Errors

287

6.6.4 Monitoring

288

6.7 Security

290

6.7.1 Security Measures

293

6.7.2 Network Security

295

6.7.3 Data Security

296

6.8 Cost Comparison

297

6.9 Lessons Learned

301

6.10 Summary

302

7 SAP HANA Cloud Platform

305

7.1 Differences between SAP HANA Enterprise Cloud and SAP HANA Cloud Platform

305

7.2 Basic Principles

306

7.3 Choosing an SAP HANA Cloud Platform Edition

308

7.4 Creating an Application

310

7.4.1 SAP HANA Cloud Platform Cockpit

310

7.4.2 Installing Development Tools Locally

315

7.4.3 Creating a Java Application on SAP HANA Cloud Platform

318

7.4.4 SAP HANA Applications with the SAP HANA XS Engine on SAP HANA Cloud Platform

332

7.5 Services

341

7.5.1 Internal Functions

341

7.5.2 Service Choices

342

7.6 Future Trends

350

7.7 Summary

351

8 SAP Cloud Appliance Library and Amazon

353

8.1 Amazon Web Services Overview

353

8.2 Reasons for Operating SAP on AWS

354

8.3 Cost Benefits of SAP on AWS

356

8.4 AWS Solutions

359

8.4.1 SAP HANA on AWS

359

8.4.2 SAP Business Suite on AWS

361

8.4.3 SAP Business All-in-One on AWS

361

8.4.4 SAP Business One on AWS

361

8.4.5 SAP BusinessObjects on AWS

362

8.4.6 SAP Databases and Mobile Solutions on AWS

362

8.5 Implementing SAP Projects on AWS

364

8.5.1 Amazon EC2 Components for SAP Applications

364

8.5.2 SAP Application Architecture

366

8.5.3 Special Considerations for SAP Systems on AWS

367

8.5.4 Configuring the AWS Cloud for SAP

368

8.5.5 Migrating an Existing SAP Application to Amazon Images

382

8.6 SAP Cloud Appliance Library on AWS

383

8.6.1 Overview

383

8.6.2 Preparing the AWS Instance

384

8.6.3 Preparing the SAP Cloud Appliance Library

387

8.6.4 Creating and Configuring Instances

391

8.7 Success Stories

397

8.7.1 The Kellogg Company

398

8.7.2 Electra

399

8.7.3 Galata Chemicals

400

9 Customer Example: Using a Private Cloud Operated Off-Premise

403

9.1 Requirements

404

9.2 Selecting a Solution

409

9.3 Procedure

412

9.4 Implementation and Success

414

9.5 Lessons Learned

415

Appendices

421

A Abbreviations

421

B The Authors

425