Preface

23

Scope and Objective

23

Target Audience

24

Acknowledgments

24

1 Navigation and Design

27

1.1 Logging In

27

1.2 Menu and General Structure

29

1.2.1 Main Menu

30

1.2.2 Menu Bar

32

1.2.3 Toolbar

36

1.2.4 Document Screen Design

39

1.2.5 Right-Click Context-Sensitive Menu

46

1.2.6 You Can Also Menu

47

1.3 Printing

47

1.4 Previewing

47

1.5 Cockpits, Widgets, and Dashboards

49

1.6 Versions for SAP HANA and SQL

50

1.7 Web Client

50

1.8 Summary

64

2 Administration

67

2.1 Choosing a Company

67

2.2 Approval Procedures

69

2.3 Alert Management

76

2.4 Summary

80

3 Financials

83

3.1 Accounts Management

83

3.1.1 Chart of Accounts

83

3.1.2 Account Code Generator

90

3.1.3 Posting Periods

92

3.1.4 Posting Templates

94

3.1.5 Recurring Postings

95

3.1.6 Exchange Rate Differences

98

3.1.7 Conversion Differences

98

3.1.8 Financial Report Templates

98

3.1.9 Document Printing

101

3.1.10 Journal Voucher Report

102

3.1.11 1099 Editing

103

3.1.12 Budget Setup

105

3.1.13 Cost Accounting

108

3.1.14 Fixed Assets

112

3.2 Financial Transactions

123

3.2.1 Journal Entries

123

3.2.2 Journal Vouchers

126

3.2.3 Reverse Transactions

129

3.2.4 Internal Reconciliation

130

3.3 Financial Reports

132

3.3.1 Balance Sheets

132

3.3.2 Trial Balances

135

3.3.3 Profit and Loss Statements

138

3.3.4 Aging Reports

140

3.4 Summary

143

4 Opportunities

145

4.1 Opportunity Management

146

4.1.1 Potential Tab

148

4.1.2 General Tab

149

4.1.3 Stages Tab

150

4.1.4 Partners Tab

153

4.1.5 Competitors Tab

154

4.1.6 Attachments Tab

155

4.1.7 Summary Tab

155

4.1.8 Footer Buttons

156

4.2 Opportunity Reports

158

4.2.1 Onscreen Reporting

158

4.2.2 Opportunities Forecast Report

161

4.2.3 Opportunity Forecast Over Time Report

162

4.2.4 Opportunities Statistics Report

164

4.2.5 Opportunities Report

164

4.2.6 Stage Analysis Report

165

4.2.7 Information Source Distribution Over Time Report

167

4.2.8 Won Opportunities Report

167

4.2.9 Lost Opportunities Report

168

4.2.10 My Open Opportunities Report

169

4.2.11 My Closed Opportunities Report

169

4.2.12 Opportunities Pipeline Report

170

4.3 Summary

171

5 Sales (A/R)

173

5.1 Sales Process

174

5.1.1 Sales Blanket Agreement

174

5.1.2 Sales Quotation

180

5.1.3 Sales Order

182

5.1.4 Delivery

185

5.1.5 Return Request and Return Document

188

5.1.6 A/R Down Payment Invoice

189

5.1.7 A/R Invoice

190

5.1.8 A/R Invoice and Payment

192

5.1.9 A/R Credit Memo

193

5.1.10 A/R Reserve Invoice

195

5.2 Reference Document Linking

195

5.3 Document Generation Wizard

196

5.4 Recurring Transactions

202

5.4.1 Recurring Transactions Templates

202

5.4.2 Executing Recurring Transactions

204

5.5 Document Printing

205

5.6 Dunning Wizard

208

5.7 Gross Profit Recalculation Wizard

213

5.8 Sales Reports

213

5.8.1 Open Items List Report

213

5.8.2 Document Drafts Report

215

5.8.3 Sales Analysis Tool

216

5.8.4 Backorder Report

219

5.8.5 Blanket Agreement Fulfillment Report

221

5.8.6 Specialized Reports

222

5.9 Summary

227

6 Purchasing (A/P)

229

6.1 Purchasing Process

229

6.1.1 Purchase Request

231

6.1.2 Purchase Blanket Agreements

232

6.1.3 Purchase Quotation

236

6.1.4 Purchase Order

237

6.1.5 Goods Receipt Purchase Order

238

6.1.6 Goods Return Request

239

6.1.7 Goods Return

239

6.1.8 A/P Down Payment Invoice

239

6.1.9 A/P Invoice

240

6.1.10 A/P Credit Memo

241

6.1.11 A/P Reserve Invoice

242

6.2 Reference Document Linking

242

6.3 Recurring Transactions and Templates

242

6.4 Landed Costs

246

6.4.1 Items Tab

248

6.4.2 Costs Tab

250

6.4.3 Vendors Tab

251

6.4.4 Details Tab

252

6.4.5 General Tab

252

6.4.6 Attachments Tab

253

6.5 Procurement Confirmation Wizard

253

6.6 Purchase Quotation Generation Wizard

257

6.7 Document Printing

261

6.8 Purchasing Reports

263

6.8.1 Open Items List Report

263

6.8.2 Document Drafts Report

266

6.8.3 Purchase Analysis Report

268

6.8.4 Purchase Request Report

271

6.8.5 Blanket Agreement Fulfillment Report

272

6.9 Summary

272

7 Business Partners

273

7.1 Business Partner Master Data

274

7.1.1 Adding Business Partner Master Data

275

7.1.2 Removing Business Partners

277

7.1.3 Displaying and Updating Business Partners

278

7.1.4 Basic Data

280

7.1.5 General Tab

288

7.1.6 Contact Persons Tab

290

7.1.7 Addresses Tab

292

7.1.8 Payment Terms Tab

292

7.1.9 Payment Run Tab

296

7.1.10 Accounting Tab

298

7.1.11 Properties Tab

299

7.1.12 Remarks Tab

301

7.1.13 Attachments Tab

302

7.2 Activities

303

7.2.1 Creating and Updating an Activity

303

7.2.2 Creating an Activity from the Calendar

304

7.2.3 Activity Record Header

305

7.2.4 General Tab

306

7.2.5 Content Tab

307

7.2.6 Linked Document

308

7.2.7 Attachments Tab

309

7.3 Campaigns

309

7.3.1 Campaign Generation Wizard

309

7.3.2 Manual Campaign Creation

314

7.4 Internal Reconciliation

314

7.5 Business Partner Reports

318

7.5.1 Activity Reports

318

7.5.2 Cash Management Reports

319

7.5.3 Internal Reconciliations Reports

321

7.5.4 Campaign Reports

322

7.6 Summary

322

8 Banking

323

8.1 Incoming Payments

323

8.1.1 Incoming Payments

323

8.1.2 Check Register

331

8.1.3 Credit Card Management

332

8.2 Deposits

333

8.2.1 Checks Tab

334

8.2.2 Credit Card Tab

336

8.2.3 Cash Tab

337

8.3 Outgoing Payments

338

8.3.1 Outgoing Payments

338

8.3.2 Checks for Payment

346

8.3.3 Void Checks for Payments

348

8.3.4 Checks for Payments Draft Report

350

8.4 Payment Wizard

350

8.5 Bank Statements and External Reconciliations

360

8.5.1 Manual (External Bank) Reconciliation

360

8.5.2 Manage Previous External Reconciliations

363

8.5.3 Check and Restore Previous External Reconciliations

364

8.6 Document Printing

364

8.7 Check Number Confirmation

367

8.8 Banking Reports

370

8.8.1 Check Register Report

370

8.8.2 Payment Drafts Report

371

8.8.3 Checks for Payment in Date Cross Section Report

372

8.8.4 BP Bank Accounts Query

372

8.8.5 House Bank Accounts Query

372

8.8.6 External Reconciliation

373

8.9 Summary

376

9 Inventory

377

9.1 Item Master Data

377

9.1.1 General Tab

379

9.1.2 Purchasing Data Tab

380

9.1.3 Sales Data Tab

382

9.1.4 Inventory Data Tab

382

9.1.5 Planning Data Tab

385

9.1.6 Production Data Tab

386

9.1.7 Properties Tab

387

9.1.8 Remarks Tab

388

9.1.9 Attachments Tab

388

9.2 Bar Codes

388

9.3 Document Printing

389

9.4 Bin Locations

392

9.4.1 Bin Location Master Data

392

9.4.2 Bin Location Management

395

9.4.3 Bin Location Code Modification

398

9.5 Item Management

399

9.5.1 Serial Number Management

399

9.5.2 Batch Management

400

9.5.3 Alternative Items

400

9.5.4 Business Partner Catalog Numbers

400

9.5.5 Global Updates to Business Partner Catalog Numbers

401

9.5.6 Inventory Valuation Method

402

9.6 Inventory Transactions

402

9.6.1 Goods Receipt

402

9.6.2 Goods Issue

403

9.6.3 Inventory Transfer Request

404

9.6.4 Inventory Transfer

405

9.6.5 Recurring Transactions

406

9.6.6 Inventory Counting

407

9.6.7 Inventory Posting

410

9.6.8 Inventory Opening Balance

411

9.6.9 Cycle Count Recommendations

414

9.6.10 Inventory Revaluation

415

9.7 Price Lists

416

9.7.1 Price Lists

416

9.7.2 Period and Volume Discounts

419

9.7.3 Discount Groups

421

9.7.4 Special Prices for Business Partners

422

9.7.5 Copy Special Prices to Selection Criteria

423

9.7.6 Update Special Prices Globally

424

9.7.7 Update Parent Item Prices Globally

424

9.7.8 Prices Update Wizard

424

9.8 Pick and Pack

425

9.8.1 Pick Pack and Production Manager

425

9.8.2 Picklist

427

9.9 Inventory Reports

428

9.9.1 Items List Report

428

9.9.2 Open Items List Report

429

9.9.3 Document Drafts Report

429

9.9.4 Last Prices Report

430

9.9.5 Inactive Items Report

432

9.9.6 Inventory Posting List Report

432

9.9.7 Inventory Status Report

433

9.9.8 Inventory in Warehouse Report

434

9.9.9 Inventory Audit Report

435

9.9.10 Batches and Serials Inventory Audit Report

437

9.9.11 Inventory Valuation Simulation Report

438

9.9.12 Serial Number Transactions Report

439

9.9.13 Batch Number Transactions Report

440

9.9.14 Bin Location List Report

441

9.9.15 Bin Location Content List Report

442

9.9.16 Price Report

443

9.9.17 Discount Group Report

444

9.9.18 Inventory Counting Transactions Report

445

9.9.19 Inventory Valuation Method Report

446

9.9.20 Inventory Turnover Analysis Report

447

9.10 Summary

448

10 Resources

449

10.1 Resource Master Data

449

10.1.1 General Tab

452

10.1.2 Capacity Data Tab

453

10.1.3 Planning Data Tab

455

10.1.4 Properties, Attachments, and Remarks Tabs

456

10.1.5 Fixed Assets Tab

456

10.1.6 Employees Tab

458

10.2 Resource Capacity

458

10.3 Summary

466

11 Production

467

11.1 Bills of Materials

467

11.1.1 Types of Bills of Material

468

11.1.2 Header and Line Item Data

469

11.2 Production Orders

472

11.2.1 Header and Line Item Data

472

11.2.2 Adding a Production Order

475

11.2.3 Disassembling a Production Order

477

11.3 Procurement Confirmation Wizard

478

11.4 Receipt from Production

484

11.5 Issue for Production

486

11.6 Update Parent Items Globally

488

11.7 Production Cost Recalculation

490

11.8 Component Management

491

11.9 Production Standard Cost Management

494

11.9.1 Production Standard Cost Rollup

494

11.9.2 Production Standard Cost Update

497

11.10 Production Reports

498

11.10.1 Bill of Materials Report

498

11.10.2 Open Items Report

499

11.11 Summary

500

12 Material Requirements Planning

501

12.1 Planning Master Data

501

12.2 Forecasts

503

12.3 MRP Wizard

507

12.4 Order Recommendations

517

12.5 Summary

520

13 Service

521

13.1 Service Calls

521

13.2 Equipment Cards

528

13.3 Service Contracts

531

13.4 The Solutions Knowledge Base

538

13.5 Service Reports

539

13.5.1 Service Calls Report

539

13.5.2 Service Calls by Queue Report

540

13.5.3 Response Time by Assigned To Report

541

13.5.4 Average Closure Time Report

542

13.5.5 Service Contracts Report

543

13.5.6 Equipment Card Report

544

13.5.7 Service Monitor

545

13.6 Summary

546

14 Human Resources

549

14.1 Employee Master Data

549

14.1.1 Creating the Employee Master Data

549

14.1.2 Viewing and Editing the Employee Master Data

557

14.1.3 Using Relationship Maps for Human Resources

557

14.2 Time Sheet

560

14.2.1 Defining Activity Types

560

14.2.2 Defining Time Sheets

561

14.3 Human Resources Reports

562

14.3.1 Employee List Report

563

14.3.2 Absence Report

563

14.3.3 Phone Book Report

564

14.4 Summary

565

15 Project Management

567

15.1 Project Setup

567

15.2 Project Management

568

15.2.1 Overview Tab

570

15.2.2 Subprojects Tab

571

15.2.3 Stages Tab

572

15.2.4 Summary Tab

577

15.3 Project Reports

580

15.3.1 Stage Analysis Report

581

15.3.2 Open Issues Report

582

15.3.3 Resources Report

583

15.4 Summary

585

16 Reporting

587

16.1 Queries

587

16.2 Drag & Relate

607

16.3 Print Layout Designer

611

16.4 SAP Crystal Reports Designer

611

16.4.1 Installation

612

16.4.2 Integration

613

16.4.3 Report Creation

613

16.5 Integration with Microsoft Excel

632

16.6 Summary

636

17 SAP HANA Reporting and Analytics

637

17.1 The User Experience

637

17.1.1 The SAP Fiori Interface

638

17.1.2 Enterprise Search

642

17.2 Real-Time Apps

644

17.2.1 Cash Flow Forecast

644

17.2.2 Advanced Available-to-Promise

649

17.2.3 Intelligent Forecast

652

17.2.4 Delivery Schedule Management

659

17.3 Analytics

663

17.3.1 Pervasive Analytics

663

17.3.2 Customer 360

668

17.3.3 Excel Reports and Interactive Analysis

671

17.4 Summary

680

18 Mobile

681

18.1 Mobile Application

681

18.2 Web Clients

683

18.2.1 The Classic Web Client

683

18.2.2 The New Web Client

684

18.3 Sales Mobile App

685

18.4 Service Mobile App

687

18.5 Summary

689

Appendices

691

A Recommended Resources

691

B The Authors

693