Markus Helfen worked in the SAP Test Management Consulting unit of SAP AG & Co. KG. He was involved in developing the SAP test-tool strategy and building a global consulting organization for SAP testing services. He influenced the definition of the related service portfolio and worked as a program manager for the Application Lifecycle Management Consulting for SAP Deutschland GmbH & Co.KG. With his former team he drove many topics and standardized services successfully in the market, such as IT Reporting with SAP Solution Manager and SAP BusinessObjects Dashboards or data anonymization with SAP Test Data Migration Server. He was also involved in a number of Test Center implementations. He has many years of experience in the corporate and customer environment, dealing with quality assurance and with testing in particular. He current works as Head of the Business Division SAP Technology of PRISM Informatics Deutschland GmbH.