Jennifer Herrera is a production engineer from Venezuela and serves as an SAP business process senior consultant at SAP Americas, Inc. With more than 10 years of experience with SAP manufacturing solutions, specializing in Production Planning (PP) and Quality Management (QM), she supports global organizations through SAP COE and premium engagement services, including SAP MaxAttention, SAP ActiveAttention, and SAP Value Assurance. She has a master’s degree in information technology management. She guides customers through successful transitions to SAP S/4HANA in both private and public cloud environments. Her work focuses on reviewing critical business processes and providing end-to-end support across all project phases, from design, build, and testing through to go-live. By following SAP Best Practices and the clean core approach, she enables seamless and sustainable digital transformations to maximize efficiency, foster innovation, and achieve operational excellence.