The comprehensive guide to service management in SAP S/4HANA!

SAP S/4HANA Service

von Nicolai Geier, Martin Lenz, Li Yang, Noboru Ota, Gert Tackaert

Buch

ca. € 99,95

Vorbestellbar
Lieferbar ab 06.03.2027

E-Book

ca. € 99,95

Vorbestellbar
Verfügbar ab 06.03.2027

710 Seiten, 2027, gebunden
SAP PRESS, ISBN 978-1-4932-2861-4

710 Seiten, 2027
E-Book-Formate: PDF, Online
SAP PRESS, ISBN 978-1-4932-2862-1

Set up and use SAP S/4HANA Service! Master end-to-end service management—from service requests and contracts to billing and financial integration. Learn how to configure master and transactional data, optimize service parts logistics, and handle complex scenarios with advanced execution. With expert insights into integration, analytics, extensibility, and AI innovations, this guide equips you to run efficient, modern service operations.

Configure SAP S/4HANA Service with click-by-click instructions
Manage service orders, service contracts, service parts logistics, in-house service, and intercompany service with SAP S/4HANA
Administer the master data and transactional data that supports your processes

710 pages, hardcover. Reference book format 7 x 10 in. Printed black and white on 60# offset paper from sustainable sources. Casebound for durability. Reader-friendly serif font (TheAntiquaB 9.5 Pt.). One-column layout.

E-book in full color. PDF (47 MB) and EPUB (18 MB) files for download, DRM-free with personalized digital watermark. Copy and paste, bookmarks, and print-out permitted. Table of contents, in-text references, and index fully linked. Including online book edition in dedicated reader application.

In this book, you’ll learn about:

Business Processes

Explore your key service processes in SAP S/4HANA, from creating service requests and quotations to handling contracts, execution, and billing. See how onsite service, in-house repair, and recurring maintenance are managed within a unified framework.
Configuration

Set up basic service orders to complex scenarios with advanced execution and logistics integration in SAP S/4HANA with detailed instructions. Use cross-functional capabilities like pricing, availability checks, and automation to streamline your operations.
Integration, Extensibility, and Beyond

Integrate SAP S/4HANA Service with finance for billing and real-time cost and revenue visibility. Connect with other SAP solutions to enable end-to-end processes, extend your system using clean core principles, and enhance your workflows with analytics and AI.

Highlights include:

Master and transactional data
Configuration
Service sales and contracts
Cross-functional service
Advanced execution
Internal and external services
Service billing
In-house service
Logistics integration
Financial integration
Intercompany processes
Extensibility

Nicolai Geier is the chief product owner for private cloud and on-premise SAP S/4HANA Service. He has been working for SAP for nearly 26 years in different roles including development, consulting, and product management, with experience in SAP R/2, SAP R/3, SAP ERP, SAP CRM, and SAP S/4HANA.

Martin Lenz is an area product manager for SAP S/4HANA Service. He is responsible for elaborating powerful solutions for SAP’s customers, building the product roadmap, and nailing down the requirements for development teams.

Yang Li is the head of product management for SAP S/4HANA asset and service management, private cloud.

Noboru Ota is a chief expert in SAP S/4HANA solution management, based out of the Walldorf office. He has been working with SAP since 2002, when he joined its Tokyo office in Japan as an SAP consultant.

Gert Tackaert is a principal business process expert for SAP S/4HANA Service at SAP. He has more than 28 years of SAP service experience through work in consulting and product management.

Autorenporträts

SAP S/4HANA Service

In this book, you’ll learn about:

Business Processes

Configuration

Integration, Extensibility, and Beyond

Highlights include: